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| Remit2Home : Safe, Easy and Cheap way to Send Money Online to Philippines, Bangladesh, Sri Lanka, Kenya and Poland other countries Worldwide. |
| Frequently Asked Questions (FAQs) |
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 FAQs - The Basics |
What is Remit2Home Money Transfers?
Remit2Home is a safe, easy and fast way to send money from various countries across the world. The Technology, Operations and Customer Service is powered by TimesofMoney and Fund transfer is managed by Citigroup NA. Three simple steps to send money:
- Register online on www.Remit2Home.com by providing elementary details
- Provide the Receiver Details
- Book the Transaction
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Who can use Remit2Home Money Transfers?
Any person who wishes to make a payment (in foreign currency) to an individual can use Remit2Home Money Transfers.
Recipients do not need to have bank account or internet connection to receive money.
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Which currencies can you use to make a remittance?
Presently, you can make a remittance in US dollars only. More currencies will be added shortly.
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Which countries does Remit2Home Money Transfers service support?
Currently Remit2home offers money transfer service from United States to Philippines, Sri Lanka, Bangladesh and Kenya.
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Why is Remit2Home Money Transfers safe?
Remit2Home Money Transfers does not share the personal information provided by you with any third party (unless, of course, required to do so by law!). For details read our Privacy Policy. When you make a remittance at Remit2Home Money Transfers, you make an Online Transfer to directly debit your bank account, no debit appears in your bank account unless you have personally authorized it. All transactions are carried out across secure encrypted lines and state-of-the-art firewalls, which have gone through extensive security tests.
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What are the different payment modes offered by Remit2Home Money Transfers?
Presently, you can transfer money only through the Online ACH services.
Online-ACH: Completely web-based and totally paperless way to send money. This facility is currently available in United States, where it is carried out via the Automated Clearing House or ACH facility, whereby money is directly debited from your existing US bank account and transferred to our account.
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What are the different delivery modes offered by Remit2Home Money Transfers?
There are four ways in which your family and friends can receive money:
- Direct Deposits - You can send money directly to Receiver's bank account
- Cash Delivery - If your Receiver does not have an account with any of the partner banks, you can opt for a cash delivery
- Manger's Check - If your Receiver does not have an account with any of the partner banks, you can opt for a Manager's Check being delivered to the Receiver
- Cash Pickup - You may opt for your Receiver to pick up cash from any of Cash Paick up locations specified in the country of orign
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How long does it take for the receiver to receive money?
Refer to the Delivery Schedule for all delivery and processing time lines.
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What is the Remittance Transaction Reference Number or RTRN?
The Remittance Transaction Reference Number or RTRN is the unique number which identifies each transaction.
- You get to know the exact status of your transfer by simply clicking on your RTRN on our Online Tracker.
- If you are writing an email to us, or if you are chatting with us online about your transfer, you need to quote your RTRN.
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How are you informed of your transaction status?
Once you book a remittance on Remit2Home Money Transfers, we keep you informed on the status of your remittance through regular email updates and reminders. The various status displays and their explanation is as follows:
- Money in Clearing:
This means that we have received your check or Online-ACH instruction and it is in the banking channels for clearing.
- Money Dispatched:
This means that your check or Online-ACH instruction has been cleared and realized by us, and your funds have been dispatched to your receiver.
- Money Delivered:
This means that the Manager's Check or Cash has reached your receiver or money has been directly deposited to the bank account or picked up by receiver, and you can view the delivery details against your Remittance Transaction Reference Number.
Of course, apart from regular email updates from Remit2Home Money Transfers, you can keep yourself updated on the status by using "Online Tracker" at Remit2Home Money Transfers. All you have to do is click on your RTRN number.
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Is there a limit on the number of beneficiaries that you can remit money?
No. You can send money to as many people as you wish. Remit2home Money Transfers has an Address Book tool where you can enter and store your beneficiaries' details
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What role does Citigroup NA play in Remit2Home Money Transfers?
Citigroup NA is the banking backbone for Remit2Home Money Transfers and undertakes the money transfer activity for transactions. In short, the money you send is managed entirely by Citigroup. Remit2Home Money Transfers provides the technology, operations and the service platform.
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Do you or your receiver need to open a special bank account?
No, you can continue to use your existing bank account.
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Is a remittance sent through Remit2Home Money Transfer taxable for a receiver?
No. Since you have paid your taxes overseas on income that you have earned, your receiver does not have to pay tax on the money that you send home.
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How is Remit2Home Money Transfers better than alternate modes of remitting money?
Remit2Home Money Transfer's transaction fees are extremely affordable, and exchange rates are among the very best. And there are no hidden charges unlike other services that send the money to your receiver charging courier charges and Managers Check costs.
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| Remit2Home : Money Remittance to Philippines, Bangladesh, Sri Lanka, Kenya, Poland and other countries Worldwide. |
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