As the e-enabler of institutional partners TimesofMoney's role spans across several spheres covering the entire product delivery chain. Partners can opt for an end-to-end turnkey option or choose from among the various plug-n-play modules that are on offer to strengthen their products and services.
Product
TimesofMoney is committed to offer innovative products that capitalize on the latent demand propelled essentially due to the expansion of web services. The product offering is then customized to meet the specific requirements of the banks and the end consumers.
Technology
Understanding the requirement of new age businesses, TimesofMoney has always been at the forefront of incubating interactive technologies to suit business needs, equipped with a strong in-house team with the latest skill-sets required to e-enable collaborative relationships. The service runs on proprietary technology developed by us, which integrates both the overseas and the domestic legs of the cash management process. Desktop to Doorstep transaction for the remitter and ready credit in the beneficiary's account with you - available at the customer's desktop 24x7x365.
Marketing & Sales
TimesofMoney provides marketing support to Banks & Financial Institutions by helping them to reach their products to a wide audience, both Non Resident and Domestic.
Operations
TimesofMoney's strength is in offering the unique backend platform to its alliances and enables them to outsource their operational requirements. We are capable of doing remittance business to any geography you want. TimesofMoney's operational capabilities include a 24x7x365 processing shop with Maker Checker Authorization at each level. The operations processing is partner specific, scalable and compartmentalized. This takes care of regulatory requirements. As part of compliance with the regulatory requirements, we adhere to the norms for Anti-Money Laundering (AML) and Know Your Customer (KYC) guidelines. We also ensure strict compliance with transaction volume and velocity checks.
Relationship Management Team
For any industry, Customer interaction plays a vital role, and since TimesofMoney markets, sells and delivers the product, it is also best suited to handhold and service the customer. TimesofMoney prides itself on its ability to delight customers. We have capabilities of supporting and operating the full spectrum of a 24x7x365 Customer Service Module including a toll free number, email facility and online live chat. In addition we also provide sales support through our Relationship officers who make outbound calls and help customers in transacting. We understand the importance of having a voice on the other end to help the customer especially in a financial transaction and the comfort level it provides to your customers.
